Computer Clean up...over $200!?!?

So, I just started a new job at an awesome company as a Computer Technician. I am actually the guy that you go to at various computer stores to fix your computer from viruses and such. This is nothing new to me since I have been working on computers since middle school, so fixing issues (even complex issues) are not a big deal to me. However, because I have always fixed my own computer problems and changed anything out that I needed to I have never had to pay someone else to do it. So imagine my surprise when I over hear our sales guys sell our package for over $100 bucks! THEN imagine my surprise even further when I find out that we are actually the cheapest in the business!!

Did you know that if your computer is on the fritz places like Best Buy and such is on average $150 just to LOOK at your computer?!?! Then is could be an easy $50-$400 to fix it after that?! That's crazy! All of a sudden I realize why there is money in the IT business... Because people will pay that!! I guess I shouldn't complain sense that is what I am getting into. lol

When I found all this out I actually remembered an incident I had forgot. My computer hod some major issues at one point and I just wanted to reformat the entire computer. This was on a version of Windows that did not have the format option installed on the computer so you had to have a CD, however, I had lost mine. I decided to check around to see if some computer place would install it for me for cheap. when i found a place that would do it they told me it would be $125! Just fort a reformat! I don't know if you know how little you have to do for that, but it is as simple as booting up your computer with the disk inside and following the prompts! I thought they were just a rip off, but apparently this is the normal price range.

Like I said before, I shouldn't really complain since I am the guy that will be getting paid that in the future. I guess I am just a little dumbfounded.